The Fine Print


On receipt of a deposit you have automatically agreed to the terms and conditions listed below by the e3 Ski Academy (“the Company”) which is a registered company in Austria (UID number ATU45602806) and whose registered address is Klostergasse 8, 6370, Kitzbühel, Austria.

Applications by participants (“trainees”) for enrolment on programs of instruction (“courses”) should be made via email ( The application form will then be sent, along with a copy of these terms and conditions and the code of conduct. The trainee must complete and return this form, accompanied by a deposit of €500 to secure a place on any course.

Trainees must be at least 18 years of age by the start of the course. The Company reserves the right, unless specifically requested otherwise, to include any pictures, images and other materials for publicity purposes involving customers enrolled for training.

A job guarantee is subject to availability and may be full time or part time employment. A contract from the employing ski school may or may not be given before you arrive into resort. Any job placement including job guarantee placement is subject to the course participant having the legal right to work in Austria, holding either an EU Passport or correct visa and passing all parts of the Anwärter exam.

The Company reserves the right to refuse enrolment, if, in its opinion a trainee is unsuitable. The decision of the Company is final: it is not obliged to provide a reason for its decision. However in these circumstances, the deposit will be refunded in full.



Each trainee must be in possession of a valid international passport and must arrange VISAs/permits as specified as being necessary by the country concerned. Any information about clothing and equipment, climate etc, is given in good faith but the Company does not accept responsibility for the validity of such advice.  


Cancellation by trainee: 

Should a trainee withdraw from the course for any reason, the Company will retain the deposit. For cancellations 12 weeks or more before the course start date, the Company may agree to hold in credit the deposit amount, in the event of a trainee participating in a subsequent e3 Ski Academy course. Each case will be considered individually.

Cancellation of a booking by a trainee between 12 and 6 weeks prior to commencement will incur a charge of 50% of total costs. For cancellations by a trainee less than 6 weeks before course commencement, there is no refund. Refunds will not be made for any injury or other loss sustained on the courses of the Company. Trainees should be insured for all eventualities.

Full payment to the Company is required as per the invoice terms. The Company reserves the right to cancel a trainee’s place on a course if payments are not received by the specified dates, the deposit is non-refundable in this case.


Cancellation by Company: 

The Company reserves the right to cancel without prior notice, if, at the Company’s sole discretion, the minimum number of students is not reached or if there is another valid reason. In this event all sums paid to the Company by the trainee will be refunded in full. In the event of the Company having to cancel a program for reasons outside its control, the Company retains the right to deduct from such sums, 25% of monies paid. The Company will explain the reasons for cancellation and to advise and assist trainees in finding alternatives.


Modification to courses: 

Since the Company’s courses include an inherent degree of flexibility by those involved, basic course itineraries should be regarded as a fair indication of what is intended to be achieved, but they are indicative only and not a contractual obligation on the part of the Company. The Company reserves the right to vary, depart from, curtail or otherwise alter courses, as it shall in its sole discretion, see fit. This covers all aspects of the course including accommodation and offers of work placement upon completion of said course.  A condition of enrolment on a course is that the trainee appreciates the need for flexibility and understands that the Company cannot accept liability and/or responsibility for delays or modifications to courses. No refunds will be made, nor any liability incurred by the Company for stages in the course itinerary included in the original price, which may have to be changed or cancelled by the Company.



Travel (including cancellations, curtailments, theft, accident, medical, third party injury), and equipment insurance is not included in the overall package price. The trainee, by his acceptance of these conditions, acknowledges that courses involve activities which are inherently risky and that accidents can happen which do not necessarily arise from anyone’s negligence. Comprehensive insurance, particularly for cancellation, ill health, medical expenses, accidental injury, liability for injury to others and death, is mandatory and proof of insurance will be required prior to starting any course. Insurance guidelines are contained in the course welcome pack. These are for guidance only and the trainee shall be solely responsible for ensuring that he/she has adequate insurance cover.



Trainees must be in a physical and mental condition appropriate to the course they undertake. Trainees must inform the Company of any past or current medical history which may affect their health or wellbeing or that of other trainees or course conductors whilst participating in the course.



Acceptance of a place by the trainee on a course, binds him or her to be responsible, to adhere at all times to the code of conduct set forth by the Company. The commission of an illegal act (including drug taking / possession) or behaviour that, in the opinion of the Company is detrimental to the safety and welfare of course members as a whole or to any one of them, may result in the trainee concerned being asked to withdraw from the course at any time without the right to a refund. The trainee is responsible for his/her behaviour and will indemnify the Company of all loss and liability however indirect, suffered by, or on behalf of, the Company as a result of any acts or omissions of the trainee, whether negligent or not. 



The Company shall be entitled to recover from a trainee the cost of all damage or loss caused by the trainee. The trainee must behave with propriety and in such a manner as in no way to harm the reputation of the Company. The trainee must adapt to the accepted standards of behaviour of any host hotel and country. The participation in a course may be terminated immediately without notice by the Company for any trainee in breach of this clause, whereupon the contract between the Company and the trainee shall be at an end without any further cost to the company. 



Programme charges are based on local exchange rates and costings. Should these vary, the Company reserves the right to increase programme charges without prior notice to the trainee. If the increase, as determined by the Company acting reasonably, is in excess of 10%, the trainee may elect in writing and within 10 days of the notification of the increase, to withdraw from the course. In such cases, all sums thus far paid by the trainee to the Company, will be returned to the trainee.



The Company does not own, manage, control, or operate any hotel, insurance company, club, mountain resort, vehicle or any other service that would fit in the classification of supplier. As a broker, all coupons, vouchers, exchange orders, receipts, contracts and tickets issued by the Company and/or other companies are subject to any tariffs as well as the terms and conditions specified by each company. The acceptance of such coupons, vouchers, exchange orders, receipts, contracts and tickets shall be deemed to be consent to the foregoing conditions and neither the Company nor any of its representatives shall be or become liable or responsible for any loss, injury, or damage to a trainee or to any person, property or otherwise in connection with any course accommodation, transportation or other services resulting directly or indirectly from: * Any act of God, including but not limited to dangers incident to water, air or earth, fire, breakdown in machinery or equipment, acts of Government or other authorities, dejure or defacto wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, medical or customs regulations, and * Defaults, delays or cancellations of or changes in itinerary, routing or schedules from any cause beyond the control of the Company or * Any loss or damage resulting from insufficient or improperly issued passports, visas or other documents.



Staff members from our supplier companies and organisations have extensive experience. They will make every effort to provide the safest and most enjoyable experience possible during a course. Although every precaution is taken to protect trainees, activities such as off-piste skiing, paragliding and mountain biking are hazardous by nature and involve risk. The onus is on the trainee to be insured for all eventualities. The Company is not responsible or liable for any negligent acts or defaults of suppliers or any other person, company or corporation not directly under its control. Furthermore many suppliers of adventure services will require a release of liability to be signed by trainees, acknowledging and accepting the risk involved. Trainees must acknowledge the natural risks including but not limited to avalanches, mountain terrain, wild animals, and all weather and road conditions.


Loss or damage: 

By recommending or booking any activity, the Company will not assume liability to any trainee, company or business for any loss or damage or injury or anything to any trainee or property during or after participation in it, or for any delay or expenses incurred as a result of participating in it, for any reason or cause whatsoever, including negligence on the part of the Company or any of its officers or employees.



Any complaint about a course should be made known to the course leader or other representative of the Company, in writing, not later than 28 days after the end of a course, every effort will be made to reach an amicable solution. The Company undertakes to address a complaint within 90 days of receipt of the written complaint.